Shipping Information

Curious as to how shipping works with such a big item? Read the following instructions below to ensure a timely and easy delivery. 

- Fed Ex will contact you to coordinate the delivery of your order including confirmation of delivery address, accessibility of the freight truck to your delivery destination and someone physically present to receive the delivery that is 18 years or older. 


**Please note that the delivery service is for curbside delivery and does not include delivery to the door or delivery into your residence. You will be responsible for the delivery from the initial curbside drop point. The package is very large and heavy and will need the use of special equipment such as a heavy-duty lay flat dolly or flatbed dolly and/or multiple persons to move your order to its final location at your home or office.**


The tent will come attached to a pallet: see the photo below for reference.