Simple Outdoors Warranty

Simple Outdoor's guarantees the quality of our products. We offer a 1 year limited warranty that covers all our (Simple Outdoors) products. If you have any issues with our products, we urge you to contact our customer service team to help with any issues you may be experiencing. To reach our customer service team, please refer to our contact us page. Be prepared to send any photos so that we can best assist you with any issue you have. 

Our 1 year limited warranty contains fixing or the replacement of any malfunctioning part(s) at no cost. 

Please note the the Simple Outdoors warranty does NOT cover the following:

  • Normal wear and tear such as scratches on the shell or fabric, ripped tent fabric, or discoloration
  • Damage to the product caused by customer
  • Any aesthetic changes that do not affect the overall general operation of the product
  • Damage done by acts of God